Skip to main content

EndNote for PC

A comprehensive guide to the reference management software EndNote.

Tab doesn't install

If you have downloaded Endnote but the EndNote X9 tab is not visible when you open Word try these options.

‚ÄčCheck ribbon customization

  • Click File > Options > Customize Ribbon
  • If EndNote is unchecked, click the check box
  • Click OK

Word options - Customise ribbon

Check configuration

  • Browse to C:\Program Files (x86)\EndNote X9
  • Run Configure EndNote.exe
  • Ensure Configure EndNote components is selected, click Next
  • Select Cite While You Write add-in for Microsoft Office, click Next
  • Click Finish

Open Word. If the EndNote X9 tab is still not visible try uninstalling and reinstalling the program. 

Tab disappears

Occasionally the EndNote X9 tab initially installs correctly but some time later disappears.

  • Open Word
  • Go to File > Options (for Word 2010, 2013 or 2016) or Word > Options (for Word 2007)
  • Select Add-ins 
  • Look for EndNote Cite While You Write under Inactive Applications Add-Ins or Disabled Applications Add-Ins
  • Highlight and click OK
  • CWYW should now appear under Active Applications Add-Ins and on your Word ribbon