Digitisation requests can be created via:
Digitisation requests can be created via:
Digitisation requests can also be activated through:
After a request is created, the system 'Concierge' works through a series of steps to automatically process it.
If the Concierge:
To access Referred requests:
Next see Identifying Requests
To access Rejected requests:
Next see Identifying Requests
Before processing a request:
Then check if the requested item is:
If none of these apply, see Processing Requests
If a book you need to scan is Out of Print:
Contact the Copyright Advisor to request permission from CLL to copy the Out of Print work.
Once an Out of Print Licence has been obtained:
In New Zealand, copyright on literary, dramatic, musical and artistic works* lasts for the lifetime of the author(s) + 50 years from the end of the calendar year in which the last surviving author dies.**
After this time, a work is Outside Copyright and there are no copying limits.
When uploading a copy of a work that is Outside Copyright:
Note: Parliamentary bills, Acts, debates and reports by select committees or royal commissions are always Outside Copyright
*Typographical arrangements of editions (choice of typeface and arrangement of text) can be an entirely separate copyright. This expires 25 years from the end of the calendar year in which the edition was first published.
**With the signing of the NZ-EU Free Trade Agreement, copyright in New Zealand will be extended to the lifetime of the author + 70 years from the end of the calendar year in which the last surviving author dies. This will come into force from ~2027, bringing New Zealand in line with international copyright standards.
There are six different Creative Commons Licences each allowing non-commercial copying* of the entire work:
When uploading a copy of a work with a Creative Commons Licence:
click Alternative Copyright Source
*Open Access does not mean copyright free.
Some resource types and works are specifically excluded from AUT's Universities Licence (but not the Copyright Act 1994):
See the full list of excluded resource types
See the full list of specific excluded works
Contact the Copyright Advisor to obtain permission from the copyright owner to copy their excluded work.
Cannot identify resource:
The Concierge needs an ISBN to work with:
If the resource does not have an ISBN (eg. predates 1970):
All automated actions and manual actions are recorded in the worklog below the request information
Cannot determine latest edition:
The Concierge needs to know if we will be using an older edition:
All automated actions and manual actions are recorded in the worklog below the request information
Manual rights clearance required:
The Concierge needs to know the page numbers of the requested chapter/section to calculate if it is copyright compliant:
All automated actions and manual actions are recorded in the worklog below the request information
Copy Pending:
The Concierge has now verified the request is copyright compliant.
The requested resource can now be sourced, scanned, and uploaded.
If yes, link it to the reading list item and reject the request due to there being an existing electronic copy
All automated actions and manual actions are recorded in the worklog below the request information
Existing electronic copy available
The Concierge has checked AUT's holdings, and needs to know if we will use our electronic copy instead of a digitisation, or still scan from a print copy.
If the item has a 'Note to Library': the existing electronic copy access is too limited for in-class use, click 'Accept', then 'Source from print copy'.
Otherwise, check if the existing electronic copy is correct/suitable/accessible:
> If we do not have access → Select 'Source from print copy'
> If we do have access → Link the electronic copy to the list item and reject the request:
All automated actions and manual actions are recorded in the worklog below the request information
Source needs to be acquired
The Concierge has checked AUT's library holdings, and needs to know if we want to obtain a scan from another source/institution:
If the Concierge has suggested an electronic copy in the metadata:
If yes, link it to the reading list item and reject the request due to there being an existing electronic copy
Otherwise, double check AUT's library holdings:
All automated actions and manual actions are recorded in the worklog below the request information
Confirmation of vault copy needed:
The Concierge has checked the Shared Vault* and needs to know if we want to use an existing copy it has found:
• Click the '# shared vault matches' button
• Check the Preview of each match
• Choose which scan you would like to use and and click 'Use selected scan'
*The Shared Vaults contains all scans ever uploaded to Talis by any University in New Zealand
All automated actions and manual actions are recorded in the worklog below the request information
REJECTED: Duplicate Request
The Concierge has determined there is already a Live scan of the resource for the same course code and time period. Check if the existing scan is correctly linked to a reading list item:
REJECTED: Invalid Request
The Concierge cannot process the request at all because:
Click 'Edit & resubmit' → enter the information that is missing OR move the existing information into the correct boxes
If you are unable to determine what the resource is supposed to be, contact the Requester for clarification
REJECTED: Existing electronic copy available
The Concierge has detected an existing electronic is available:
> If yes, link the electronic copy to the reading list item:
> If no, click 'Accept', then 'Source from print copy'
REJECTED: Exceeded copy limit
The Concierge has determined the requested number of pages is beyond the copying limit for the resource type. Check:
A) If there is already a Live request for the resource for the course:
Check if an eBook is available to purchase:
> If it has had one or more views/downloads = the Live request cannot be removed/altered to extend the limit
> If it has had zero views/downloads = the Live request can be removed/altered to extend the copy limit
(eg. title pages, blank pages, images, activity/exercise/question/answer sections)
> If yes (there are unneeded pages that can be removed), edit the requests:
> If no (no pages can be removed), only one of the requests can be Live/uploaded for the courses
B) If there are no Live requests for the resource for the course:
Check if the Rejected request is for a full chapter:
> If yes, edit the request details: click 'Actions' → 'Edit & resubmit', alter the page numbers accordingly and submit
> If no, check if an eBook is available to purchase:
Before scanning, check the pages for pen, pencil, or highlighter markings:
To scan a section or selection of non-consecutive pages from a book (or journal):
If both pages do not fit on the window: Go to → How to Scan an Oversized Book
If this button is not pressed while the first pages are being scanned:
If one page has a big spine shadow due to the book having a thick spine: Go to → How to Scan with Spine Shadows
If the book is too large to fit both pages on the photocopier window:
*Do not turn the upside down pages in the Preview the right way up. This will be corrected when editing the PDF.
If the book you are scanning has a thick spine and there are big spine shadows on one page in the scan preview:
*Do not turn the upside down pages the right way up in the Preview. This will be corrected when editing the PDF.
Before editing, you must install Adobe Acrobat Pro on your computer.
This process applies 'Optical Character Recognition' (OCR):
When the process is finished click Close.
Click Close when you are finished.
When the process is finished:
To check if pages are the same height:
This process applies 'Optical Character Recognition' (OCR):
When the process is finished click Close.
Select and delete unneeded pages
Click Close when you are finished.
When the process is finished:
To check if pages are the same height:
Before uploading, double check
Note: See Identifying Requests if it is:
A poor quality PDF can be replaced by a better PDF, while the request is Live.
(Rather than withdrawing the request and creating a new one)
Open the request in Talis:
In the Replace request screen:
Metadata that can be edited on a live request page by clicking includes:
Metadata that cannot be edited on a live request by clicking includes:
To correct this metadata, or add missing metadata to the live request:
(Rather than withdrawing the request and creating a new one)
On the New request form:
To apply the changes - click 'Complete replacement'
To correct page numbers, you need to withdraw the digitisation, and create a new request
Note: once a request is linked to a reading list item, it cannot be unlinked and relinked to a different reading list item.
If a digitisation is linked to the wrong place, withdraw the digitisation, and request a new one from the correct place.
All automated actions and manual actions are recorded in the worklog below the request information
Housekeeping is necessary to check if digitisations:
To check if any links are broken between Digitisations and Course Resource lists:
To fix any links that are broken between Digitisations and Course Resource lists:
If an Error! screen appears, the list item the digitisation was linked to has been deleted
If a Course Resources list appears, check the teaching period eg. SEMESTER 2 2022
Please contact the Course Resources Specialist if a broken link is unable to be fixed by these methods.
Can a digitisation be unlinked from a reading list item and then relinked to another?
No. Once a digitisation is linked to a reading list item, it cannot be unlinked or relinked.
The only option is to withdraw the digitisation, and create a new request that is correctly linked.
Can two courses have the same digitisation in the same teaching period?
Yes. As long as they have separate hierarchy/course codes.
Can a chapter from a book be uploaded, then later removed, so another chapter from the book can be uploaded?
No. Only one chapter or up to 10% of a book can be copied per course per teaching period.
A chapter can only be removed and replaced by another if it had not yet been used for the course.
Can an interloaned copy be uploaded as a digitisation?
Yes. As long as the digitisation is uploaded with 'Other HEI' declared as the source.
Can I scan/upload more than one article from the same journal issue for the same course?
Yes. A maximum of two articles can be scanned as long as they are on the same subject.
Can I scan/upload a different chapter from different editions of the same book?
Yes. As long as each edition has a different ISBN.
Can an entire book/journal be scanned in readiness for parts of it being requested at a later date?
No. You can only scan the requested portion of the book/journal at the time it is requested.
Does changing the metadata of reading list item also update the metadata of the digitisation linked to it?
No. Editing the metadata of a reading list item does not affect the metadata of the digitisation request - or vice versa.
Why is a request not being automatically fulfilled when a copy has been previously uploaded for another course?
A request will only be automatically fulfilled if all the metadata is exactly the same as a previously fulfilled request.
If one detail is different - eg. an extra page or different publication year - the request will not automatically fulfil.
If the requests are identical, but the Concierge has not recognised this; manually fulfil the request by downloading the PDF copy from the previous request and uploading it to the new request. You do not need to scan or source the item again.
How to find or create a permalink, ezproxy link, or stable link?
A permalink is often represented by a 'linked chain' symbol.
Clicking this icon on a webpage will present the permalink to copy.
An ezproxy link can be created if a permalink is not available.
Copy the DOI number, and paste it directly after the forward slash at the end of this link:
http://ezproxy.aut.ac.nz/login?url=http://dx.doi.org/
A stable link is often named 'Stable URL'.
Like a permalink or ezproxylink, this will not break, ensuring long-term access to a resource.